St. Louis BBB CALENDAR OF EVENTS AND SEMINARS
Sign up today for a free* seminar. *Seminars held at BBB offices are free to employees of Accredited Businesses. Seats are limited. Unless noted, the location for seminars will be at the BBB's new office in Metropolitan Square, 211 N. Broadway, Suite 2060, St. Louis, MO 63102. In some cases, the seminar may be moved to Metropolitan Square's conference center. You will be notified of the location when you register.
To register, call 314-645-0606 or send email to: executive.assistant@stlouisbbb.org.
MARCH
Seminar: Do’s and Don’ts of Hiring & Firing
Thurs., March 22, 8:30 to 11 a.m.: Seminar presented by Margaret Kenyon of AAIM will cover: what questions you can and can’t ask a job candidate; what at-will employment really means; proper conduct of new employee orientation; how to document employment decisions; what should be kept in HR/personnel files and what records must be kept separately and why.
APRIL
Mid-Missouri Seminar: Details TBA
Thurs., April 19 at the Mid-Missouri BBB Branch, 3610 Buttonwood Drive, Suite 200, Columbia, Mo. 65201. To register, call (573) 886-8965 or send email to: manager@midmobbb.org.
Meeting: Mid-Missouri BBB Advisory Board
Thurs., April 19, 3-4:30 p.m. at the Mid-Missouri BBB Branch, 3610 Buttonwood Drive, Suite 200, Columbia, Mo. 65201. For more information, call (573) 886-8965 or send email to: manager@midmobbb.org.
Event: Shred Day
Sat., April 21, 8 a.m. to noon at St. Louis Galleria and Edwardsville Schnucks. Protect your identity by shredding outdated but sensitive documents. Up to three bags or boxes of documents shredded free. Containers cannot be returned and should be disposable because they may be shredded along with the paper.
Event: Best Practices From TORCH Award Winners
Date, time and place to be announced. Learn how past TORCH Award winners meet or exceed customers’ expectations and provide service to their employees and the community.
JUNE
Seminar: Sharpen Your Speaking Skills
Thurs., June 14, 8:30 a.m. to 11:30 a.m.: Buyers and consumers make instant decisions based on how you present yourself. Learn to put your best food forward.
Mid-Missouri Seminar: Keeping Customers Happy
Thurs., June 21, 8:30 to 11:30 a.m. at the Mid-Missouri BBB Branch, 3610 Buttonwood Drive, Suite 200, Columbia, Mo. 65201. To register, call (573) 886-8965 or send email to: manager@midmobbb.org. Find out what customers expect from you, why people don’t buy, why they complain and how to turn complaints into opportunities. Taught by BBB CEO Michelle Corey.
Meeting: Mid-Missouri Advisory Board
Thurs., June 21, 3-4:30 p.m. at the Mid-Missouri BBB Branch, 3610 Buttonwood Drive, Suite 200, Columbia, Mo. 65201. For more information, call (573) 886-8965 or send email to: manager@midmobbb.org.
AUGUST
Event: 2012 Charity Symposium
Thurs., Aug. 30 at the Chase Park Plaza in St. Louis. Speakers will update nonprofits on industry trends and best practices.
SEPTEMBER
Seminar: Effective Sales Management
Thurs., Sept. 13, 8:30 to 11:30 a.m. Suzie Andrews of Stark & Associates leads a sobering discussion of the cost of embedded sales mediocrity and the impact it has on your bottom line. This no-holds barred session will challenge your core beliefs about sales performance and show you how to really raise the bar in your company.
OCTOBER
Mid-Missouri Seminar: TBA
Thurs., Oct. 18, 8:30 to 11:30 a.m. at the Mid-Missouri BBB Branch, 3610 Buttonwood Drive, Suite 200, Columbia, Mo. 65201. To register, call (573) 886-8965 or send email to: manager@midmobbb.org.
Meeting: Mid-Missouri Advisory Board
Thurs., Oct. 18, 3-4:30 p.m. at the Mid-Missouri BBB Branch, 3610 Buttonwood Drive, Suite 200, Columbia, Mo. 65201. For more information, call (573) 886-8965 or send email to: manager@midmobbb.org.
Event: Fall Shred Day—Mid-Missouri
Sat., Oct. 20, 9 a.m. to noon. Tentatively scheduled for the Schnucks parking lot, 1400 Forum Blvd. in Columbia. Free shredding of up to three boxes or bags of paper. Containers should be disposable and cannot be returned. For more information, call (573) 886-8965 or send email to: manager@midmobbb.org.
Event: 2012 TORCH Awards
Details to be announced: Join the BBB in honoring businesses who exemplify extraordinary ethics and customer service.
NOVEMBER
Seminar: Keeping Customers Happy
Thurs., Nov. 8, 8:30 a.m. to noon: Focus on what customers expect from you, why people don’t buy, why they complain and how to turn complaints into opportunities.
Check stlouis.bbb.org, the Bridge newsletter and the monthly eBridge for updates on seminars and events.
Click on the links below to see results of BBB surveys and studies.
Use the link below to get the newest version of Adobe Reader.
If you have any problems viewing the survey results, you may contact the BBB at 314-645-3300 to request a copy.
