St. Louis, Mo., Nov. 6, 2013
– Better Business Bureau
(BBB) has revoked BBB Accreditation of six businesses for violations of BBB’s Accreditation Agreement
. BBB’s Executive Committee took these actions on Nov. 4, 2013, at the recommendation of its Standards and Compliance Committee.
The companies are:
• A1 Energy
, 137 Iowa Ave., Belleville, Ill.
• J & C Construction
, 1304 Sandalwood Drive, Belleville, Ill.
• J & J General Construction
, 501 First St., Park Hills, Mo.
• Quality Horse Stalls
, 115 Amber Way Drive, Catawissa, Mo.
• Residential Services
, 7220 N. Lindbergh Blvd., Suite 3, Hazelwood, Mo.
• Switzer Construction
, 3209 Elm Grove Dr., Columbia, Mo.
BBB notified A1 Energy on numerous occasions between June 4 and Sept. 25, 2013, regarding a customer’s request for a refund. The company did not respond to BBB.
BBB notified J & C Construction on numerous occasions between May 15 and Sept. 13, 2013, regarding a customer complaint about damage to a fence when working on a roof. J & C Construction failed to respond to BBB.
BBB notified J & J General Construction on numerous occasions between May 8 and Sept. 13, 2013, regarding two customer complaints and requests for refunds. J & J General Construction failed to respond to BBB.
BBB notified Quality Horse Stalls on numerous occasions between July 30 and Sept. 25, 2013, regarding two customer requests for refunds, non-delivery of product and a pattern of complaints. The company failed to respond to BBB.
BBB contacted Residential Services on numerous occasions between April 22 and Sept. 13, 2013, regarding a customer complaint on delays in completing a project. Residential Services failed to respond to BBB.
BBB contacted Switzer Construction on numerous occasions between May 8 and Sept. 13, 2013, regarding a customer request to start a project. Switzer Construction did not respond to BBB.BBB Accredited Businesses
are required to respond to customer complaints and BBB inquiries, to make a good faith effort to resolve complaints and to honor arbitration decisions. Failure to do so is considered prejudicial to the best interests of BBB and private enterprise.
Expulsion from accreditation status is unfortunate. However, BBB takes enforcement of its standards
very seriously. Applicants for BBB Accreditation also must meet BBB standards. They can be denied accreditation if they fail to comply.BBB Standards of Accreditation
are designed to offer consumers confidence before they make purchasing decisions. Consumers are urged to contact BBB at 314-645-3300 or www.bbb.org
, for a BBB Business Review
before doing business with any company or charity.Contacts (News Media Only):
Michelle Corey, President & CEO, 314-645-0606, email@example.com
, or Chris Thetford, Vice President-Communications, 314-584-6743 or 314-681-4719 (cell), firstname.lastname@example.org