St. Louis, Mo., April 1, 2013 – The Better Business Bureau (BBB) has revoked the BBB accreditation of John Beal Construction of Carbondale, Ill., and Just Construction of St. Louis for violations of the BBB’s Accreditation Agreement.
The BBB’s Executive Committee took these actions on March 26, 2013, at the recommendation of its Ethics Committee.
The BBB notified John Beal Construction Inc., 710 E. Walnut Street, Carbondale, Ill., on numerous occasions between Feb. 4 and March 5, 2013, that it had failed to meet BBB standards because of its affiliation with John Beal Inc. of St. Ann, Mo., which has an F rating with the BBB. The BBB requires Accredited Businesses and their affiliates to maintain at least a B rating. The company did not respond to the BBB.
The BBB notified Just Construction LLC, 2113 North Warson Road, St. Louis, Mo., on numerous occasions between Nov. 15, 2012, and March 5, 2013, regarding a customer complaint on delays in completing projects. The firm failed to respond to the complaint.
BBB Accredited Businesses are required to respond to customer complaints and BBB inquiries, to make a good faith effort to resolve complaints and to honor arbitration decisions. Failure to do so is considered prejudicial to the best interests of the BBB and private enterprise.
Expulsion from accreditation status is unfortunate. However, the BBB takes enforcement of its standards very seriously. Applicants for BBB Accreditation must meet BBB standards. They can can be denied accreditation if they fail to comply.
BBB Standards of Accreditation are designed to offer consumers confidence before they make purchasing decisions. Consumers are urged to contact the BBB at 314-645-3300 or www.bbb.org, for a BBB Business Review before doing business with any company or charity.
Contacts (News Media Only): Michelle Corey, President & CEO, 314-645-0606, email@example.com, or Tracy Hardgrove, Vice President, Operations & Administration, 314-584-6802, firstname.lastname@example.org